Two Crawley-based hotel employees have been given the ultimate accolade from their fellow colleagues.
Jagan Raman, who works at the Sofitel Hotel, Gatwick, and Rahul Chandela, based at the Arora Hotel, in the heart of Crawley town centre, have both become Arora Stars of the Year, as voted for by the people they work with.
The competition is an annual event run by the Arora Group (one of the UK’s largest private owner/ operator of hotels) to acknowledge members of staff who are team-players and have gone above and beyond the call of duty.
Not only have the two men won the votes of their team-mates, but are also winning the hearts of customers. Both Jagan and Rahul are the hotels’ `TripAdvisor Kings’ – they consistently clock up the most amount of 5-star credits on the consumer review website from grateful hotel guests.
Jagan is the popular F&B assistant who works in the Sofitel’s bar area, serving customers with a smile, and staying calm no matter how busy the hotel becomes. And Rahul, F&B Assistant, is the well-known face of the Arora’s cafe area, where he says he makes the best coffee in the world.
“It is really wonderful to know that my fellow colleagues and friends have voted for me. I feel very proud,” says Rahul, of Crawley, who has been working at the Arora for the past five years.
Jagan, also from Crawley, started at the Sofitel nearly five years ago. He said: “I am delighted to be Sofitel’s Arora Star of the Year, but I have a very supportive team and it’s all about team work, especially when it is busy. “